Retail Sales Assistant applicants have rated the interview process at New Look with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 82.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at New Look as a Retail Sales Assistant according to 3 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
Casual and informal one-to-one interview. Asked about previous experience and why I wanted to work there. Very standard and straightforward. Tour of the store and interview lasted about 30 minutes total.
I applied through a staffing agency. I interviewed at New Look in Aug 2025
Interview
Group interview with 9 other candidates
Dress smart to stand out - lots of people dressed in lounge or informal wear
Group exercises such as what would you take on an abandoned shipwreck and being watched doing tasks on shop floor- chilled out and no formal interview questions
Then one on one interview
It was a very easy process was just a informal chat I think I got the job because I portrayed myself to be very enthusiastic the questions were just basic interview questions
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work here
Describe good customer service
How would you deal with a tricky customer