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      Netskope

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      Customer Success Manager (CSM) Interview

      21 Jun 2024
      Anonymous employee
      Bogota, Cundinamarca
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Netskope (Bogota, Cundinamarca) in Jan 2022

      Interview

      The process was fair. I felt comfortable. I believe that when there is a feeling or a match with a company, it is ready for you, and you are ready for it. There were several interviews with various leaders, each with different visions. All had a lot of experience in the sector and were people with whom it was very pleasant to converse. There were discussions about my vision as a professional and my expectations within Netskope, evaluating my knowledge of Cloud and security, and my desire to learn. Honestly, it was one of, if not the best, processes I have experienced in my professional life.

      Interview questions [1]

      Question 1

      Can you describe a situation where you had to resolve a complex technical issue ? How did you identify the problem, what steps did you take to solve it, and how did you ensure the user was completely satisfied with the resolution?"
      1 Answer

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