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      Customer Service Representative Interview

      17 Sept 2020
      Anonymous employee
      Draper, UT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Nav (Draper, UT) in Aug 2020

      Interview

      I had a phone interview with one of the recruiters and then had a Zoom interview with the hiring manager, supervisor and peer of the department a few days later. After the Zoom interview I received an offer a few days later. From there it was just a simple background check and a drug screen.

      Interview questions [1]

      Question 1

      How would you describe empathy?
      Answer question

      Other Customer Service Representative interview reviews for Nav

      Customer Service Representative Interview

      17 Sept 2020
      Anonymous employee
      Draper, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Nav (Draper, UT) in Jul 2020

      Interview

      It was a 3 round process, speaking to (a) different person/people each time. Every person was incredibly friendly, and the interview was more of a conversation than it was a clinical paint-by-numbers interview.

      Interview questions [1]

      Question 1

      What interested you in NAV
      1 Answer