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      Customer Service Representative I Interview

      16 Aug 2013
      Anonymous employee
      Lynchburg, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Nationwide (Lynchburg, VA) in Jul 2013

      Interview

      Lots of paperwork to fill out. Lengthy (45 min-1 hour) application process, 1-hour assessment, background check, pre-interview questionnaire, scheduled for interview, lengthy face to face interview, drug screen, follow-up phone interview, more paperwork to fill out online before starting. Most comprehensive and time-consuming hiring process I've come across. However, I actually enjoyed it. I got positive vibes from the company right off the bat. They seem to really care about who they hire.

      Interview questions [1]

      Question 1

      At the beginning of the interview they show you this folder. From it, you have to select three little cards that you feel best represent you. At the end of the interview you have to explain why you feel you are these things. It's pretty easy, though.
      Answer question