I applied online. The process took 3 weeks. I interviewed at Nationwide (Des Moines, IA) in Oct 2016
Interview
First I applied online, then I had to do an online assesment, after I got a phone interview and finally a face to face interview. Process last around 3 weeks. People was very nice and welcoming. After the face to face interview you even get a time to go and see someone doing the real job, you can listen to some phonecalls and talk with the agent in order to get some insights from the position.
Interview questions [1]
Question 1
Behavioural Questions (STAR): Situation, task, action and results.
Tell me about a time you had to multitask, a time when you had to apologize to someone, a time you helped a customer.
Also, walk through your resume, why Nationawide, why do you think you are good for the position. How your resume Match with the job and company.
