I applied online. I interviewed at NFU Mutual in Jan 2018
Interview
The HR team were organised, friendly, supportive, informative during screening and the interview was with two welcoming and bubbly team leaders. The interview lasted 1 hour with set questions on knowledge and motivations etc
Interview questions [1]
Question 1
Understanding of organisation and benefits of them
I applied online. I interviewed at NFU Mutual (Glasgow, Scotland)
Interview
I had an interview which lasted around 30 to 40 minutes. discussed my previous roles and transferrable skills, typical STAR questions and also mock call with 15 minutes to prep.
Interview questions [1]
Question 1
Describe an experience where you went above and beyond for a customer
I applied through a recruiter. The process took 2 weeks. I interviewed at NFU Mutual (Glasgow, Scotland) in Feb 2018
Interview
Was approached by their recruitment team. Had a telephone interview a few days later and a face to face interview following week. Received an offer 4 days after interview. Nice relaxed interview with a role play which was well organised and enjoyable
Interview questions [1]
Question 1
explain a time when you took steps to improve your own customer service
