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      Account Service Representative Interview

      12 May 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at NBCUniversal

      Interview

      I applied through an employee referral. About a week or so later I received an invitation to complete a video interview. There were 5 questions and I prepared by answering interview questions on glassdoor that were listed for this position. Luckily, all the questions i prepared for were on the interview. About two weeks later I heard back about a 30 min interview w the hiring manager. It was pretty fast-paced, where they were just trying to ask as many questions to gauge if i really was a fit. Less than a week later i was invited to meet with the multiple teams that had openings available. During this stage I met with 3-4 individuals for 30 min at a time totaling in 1.5-2hrs worth of interviews. This stage was slower-paced and more conversational. I was able to ask as many questions as i needed about the role/company. At this point they know you can do the job, they just are seeing if you are a fit with the team. I loved both of the teams i met with and thought the conversations went well. After trying to follow up with HR about next steps, i was completely ghosted and never received an email offically telling me i had not received the position, instead i had to check the online portal to see i had not been selected. I understand HR can get busy but i feel all candidates deserve the respect (especially at that stage) that they have not been selected. Nonetheless, i had a great experience meeting with the teams and would have accepted the position had it been offered.

      Interview questions [1]

      Question 1

      -Tell me about yourself -Why NBCU -Why Ad Sales -What 3 skills should every ASR posses? -tell me about a time you worked on a team -where do you see youself in 5 years/ -a time you worked with a difficult person -a time you worked with a difficult boss/manager -how you handle stress/pressure -strengths -weakness -what would your coworkers say about you
      Answer question
      8