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      MultiChoice Group

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      Customer Service Representative Interview

      18 Dec 2025
      Anonymous employee
      Lusaka, Lusaka
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at MultiChoice Group (Lusaka, Lusaka)

      Interview

      The interview process at Multichoice Zambia is quick and you will get feedback within 2-4 weeks. The process for CSR involves in person and then followed by a training that determines whether you are offered the job or not.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer
      Answer question

      Other Customer Service Representative interview reviews for MultiChoice Group

      Customer Service Representative Interview

      3 Oct 2025
      Anonymous employee
      Lagos
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at MultiChoice Group (Lagos)

      Interview

      It was pretty easy straight forward as long as you are eloquent. They will mostly ask you to talk about yourself and your experience. Sometimes they may ask some scenario based questions

      Interview questions [1]

      Question 1

      You’ll be asked to talk about yourself
      Answer question

      Customer Service Representative Interview

      12 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at MultiChoice Group

      Interview

      It was simple, straightforward and you have to come with hard copies of your credentials too. Go early too. Dress well, be smart and focused. You have to stay on queue if applicants are much.

      Interview questions [1]

      Question 1

      Tell us about yourself question
      Answer question

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