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      ModSquad

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      Customer Service Representative (CSR) Interview

      30 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at ModSquad in Feb 2025

      Interview

      You’d get scheduled for a meeting with their talent acquisition manager where they’ll evaluate your pc spec and network speed- they need at least 50mbps. Then the usual interview questions will be asked like your years of experience and the specific job details you applied for will be shared. They evaluate your spoken communication and written communication. If you pass that stage you’ll proceed to the next stage with the campaign’s manager afterwards you’ll get an email to open an official mod account.

      Interview questions [1]

      Question 1

      Just my general experience as a whole in my niche
      Answer question

      Other Customer Service Representative (CSR) interview reviews for ModSquad

      Customer Service Representative Interview

      19 Mar 2026
      Anonymous interview candidate
      Sacramento Valley
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at ModSquad (Sacramento Valley)

      Interview

      The job interview was fine, I had a friendly lady and we had a great chat. It was phone only. Nothing to complain about. The questions were not too difficult and basic questions. I had a good experience with the recruiter. But with the company, no. No matter how many times I apply they refuse to take me, while the same job is open constantly. I think the jobs are just ghost jobs.

      Interview questions [1]

      Question 1

      What is your experience in customer support?
      Answer question

      Customer Service Representative Interview

      15 Nov 2024
      Anonymous employee
      Florida City, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at ModSquad (Florida City, FL) in Oct 2024

      Interview

      Smooth and easy , they were friendly made me feel comfortable. Pretty simple and nice I would say just be yourself being yourself will allow you not to be too nervous

      Interview questions [1]

      Question 1

      Tell me about your self
      1 Answer

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