I applied through an employee referral. The process took 2 weeks. I interviewed at Missouri Public Service Commission (Jefferson City, MO) in Sept 2011
Interview
Initial phone call, very basic. Then called back for in person. Had a bit of a "test" on a PC to see if I could troubleshoot it. I did and won the position.
Interview questions [1]
Question 1
I don't recall questions, but I did have a practical test. I had a PC that had been disabled and was asked to find the problem.