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      Mimecast

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      Customer Service Representative Interview

      9 Nov 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Mimecast in Oct 2023

      Interview

      Utilized Microsoft Teams, and had two separate sessions that were not planned out at all. First round, you could tell the team was reading from a script letting me know they were not prepared. Their lack of structure also led us to be done early by 10 minutes, leaving me sitting there with nothing.

      Interview questions [1]

      Question 1

      Generic statements about email, and how it's processed, which was not covered at all during the original conversation I had with HR.
      Answer question

      Other Customer Service Representative interview reviews for Mimecast

      Account Manager Interview

      9 Jul 2025
      Anonymous employee
      Lexington, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Mimecast (Lexington, MA) in Jan 2023

      Interview

      Pretty straightforward I first met with a recruiter for a phone screen and told me the process than met with my hiring manager and the last and final was with the director before and offer was sent to me. Took about a month before and offer was sent

      Interview questions [1]

      Question 1

      Tell us about your experience
      Answer question

      Account Manager Interview

      13 Jun 2023
      Anonymous interview candidate
      Melbourne
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Mimecast (Melbourne) in Feb 2022

      Interview

      Thorough and professional, lots of follow ups and a presentation required. Full team of people conducting interviews, everyone very friendly warm and professional. HR manager very thorough. Lots of structure from start to finish and updates

      Interview questions [1]

      Question 1

      How would I run proof of concepts?
      Answer question