They move quickly in the application process. Phone interview was ended with an invitation to an on-site interview, and they gave their decision about three days later. They pay for one night in a hotel and transport to their facility outside L.A and to the airport.
The job:
As a manager, if hired, you’ll try to figure out ways of squeezing out minor gains in “efficiency” in their distribution process. They specialize in distributing small industrial parts quickly, at high mark ups. The work, from what I saw, was quite dull.
The Interview Process:
The interview is a full day affair and quite exhausting. You will not be interviewed by H.R staff but by people who work in various managerial roles (finance, warehouse operations, etc). I was interviewed by 4 people, and the average interview was about an hour long (one was over lunch and was 1.5 hours). Most of the interviews took place in a small conference room, but one was conducted as they toured me through the facility. 2/4 of my interviewers were quite enjoyable to talk to and clearly smart people. The other 2 were OK, but clearly lacked the ability to conduct an interview. One had a strange looking Jimmy Neutron haircut and spent the bulk of the interview giving his longwinded, forceful opinions about issues completely unrelated to McMaster-Carr or the job I was applying for, and the other did not speak grammatical English and became offended when I told him the questions he was asking me had already been asked in a previous interview (I only said this because the woman who was interviewing before told me to let them know if they’re going over the same questions). Only 1 on the interviewers went to an elite school.
Company Culture:
The overwhelming majority of online employee reviews assert that McMaster-Carr is a hierarchal, authoritarian employer that does not value employee professional autonomy or creative thought and which fosters an uncomfortable work environment. Based on my day at the company, I found nothing to challenge this view and much to support it. As other reviewers have mentioned, work areas are completely silent. There are no personal belongings on desks. People do not make eye contact in the hallways and move past one another quickly. When addressing a manager, a phone customer service specialist appeared to be fearful, despite working there 10 years because of a very minor mistake. And during the interview, they kept repeating, ad nauseam, that McMaster-Carr is a “risk averse” company with the implication being that anything that changes their 100-year status quo is not desired.
Diversity:
McMaster-Carr does not appear to value diversity. During my tour of their office space, I noticed there were virtually no African Americans or Latinos, although there were a small number of Asians. There were, however, more people of color in the “hard labor” area in the warehouse. Although its difficult to prove, I have reason to believe that they fly out
diverse candidates out for interviews while not having the actual intention of hiring them. If working in a diverse workplace is important for you, avoid McMaster-Carr.
Location:
For the interview they put you in a hotel in a nice part of L.A, but don’t be fooled they are not located in L.A. They are located in an industrial area in a depressing town called Santa Fe Springs. I am not from L.A, but my driver told me that it would take at least 1 1/2 hours during rush hour to commute one way from their facility back to the city. During the morning, when I was heading there, it took 40 minutes to get there from L.A, despite there being no traffic.