I applied through a recruiter. I interviewed at Marine Press
Interview
Very easy going process, be prepared to answer basic questions about handling customer support issues from easy to difficult. There is a test where a support agent will call you during the interview process to test your ability to handle a customer.
I applied online. The process took 1 week. I interviewed at Marine Press (Montreal, QC)
Interview
Phone calls, then exercise / skills test to be done in 24 hours by the candidate
Selection with the results then physical interview at the offices.
Interview done by 3 to 4 persons (Manager/RH/Tech Lead/QA or DEV)
An average interview process in the development software field.