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      Customer Service Representative Interview

      27 Feb 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at MagRabbit (Austin, TX) in Feb 2016

      Interview

      The company does an initial phone screen to discuss the position and to see if the candidates are still interested. After that there is a 1 on 1 interview which isn't too bad at all. I get really nervous during interviews but the interviewer was very personable (made me feel comfortable) and I was able to open up. It felt more like a casual conversation versus an actual interview.

      Interview questions [4]

      Question 1

      What have you done in the past?
      Answer question

      Question 2

      How has your previous experiences prepared you for this position?
      Answer question

      Question 3

      How do you handle irate customers?
      Answer question

      Question 4

      Why should I hire you?
      Answer question