I interviewed at Madewell (Reston, VA) in Sept 2018
Interview
They were enthusiastic on the phone and getting me into an interview with them. I applied as a sales associate, and upon interview I was told it was for a seasonal sales associate position. I inquired about the key holder position and was told I would need to move into that role based on performance. The interview took place on a couch on the sales floor. I was asked about 4 customer service questions. I had to promise during the interview to work Black Friday. I was then told I would be given a call back in a week because she had other people interviewing as well, and she would decide the best fit for the team. Overall, they were not enthusiastic about me, given my expirence and availability for nights and weekends, I believe there is a rift between associates and management, I would be wary and know your worth as a person.
Interview questions [1]
Question 1
How would you handle a situation with an angry customer?
Contacted via phone to organise time in person. I was taken into the office and had a series of questions asked. A practicle situation was roleplayed. Easy process, manager was good.
I applied on LinkedIn and received a phone call to set up an interview. I met with a manager in person and answered a few questions about my background, customer service experience, and personal style.
Interview questions [1]
Question 1
How would you sell this product? How would you describe your personal style?
it was very simple, just an initial phone screening then a zoom interview, very simple one-on-one conversation between me and the manager of the store i applied to, lasted about 30 min
Interview questions [1]
Question 1
very nice, asked about my background and why it led me to apply here, what an idea customer interaction looks like, what an ideal team looks like, what is special about me above others
