I applied in-person. The process took 1 week. I interviewed at Lush (London, England) in Sept 2012
Interview
Make your application different, they want characters that stand out and are bubbly/lively enough to upsell other products / suggest other things they haven't come in for. Like make something creative for your application, study the Lush Times as if your life depends on it. Be aware what different products do, favourite product & why, least favourite product & why. Example of how you would sell something not necessarily Lush based, to show you can think out the box. Just be prepared.
A group interview with around 10 other candidates for a seasonal role, with 4 management staff running role play type tasks alongside a full introduction to the brand, ethos and values. Sections focused more on creating fun and memorable interactions and building rapport- it felt fun and expressive, and reflective of the brands inclusive and welcoming ethos.
(And we all got a goody bag at the end!)
Interview questions [1]
Question 1
I was asked to come prepared to speak for a few minutes on a subject I felt passionately about. For this task, we were partnered with 1 other candidate and then had to describe to the group the topic our partner discussed.
had to do a two hour trial shift and was assessed based on what happened during the shift and how customers where approached, was told to demo everything such as bath bombs and massage bars
First we had a group interview, we played some games and interact with each other, also have some small talk. And the staff would select some to have in-person interview to and ask some questions. Then they will give youa trial shift to see how you welcome the customers and decide whether you are successful.
