Only done the in group interview. They will ask you to demonstatrate the product with other interviewees. They'll show you how to do it once, then you do it with a partner and you try to sell the product to them while using the product on them.
Interview questions [1]
Question 1
If you are okay with what LUSH stands for. If you're allergic to any of the products.
I applied online. I interviewed at Lush (York, England) in Nov 2025
Interview
I was invited to a group interview on a weekday night at the end of November. I did not know it was going to be a group interview, but we waited outside the location until the privacy screen was lifted and we were ushered in. Passport was provided (mandatory) and nametags assiged. We were split into two groups for two tasks. One group went to practice lower arm massages with the massage bars; people paired up and were guided on the process. The other group played a silly game (I forgot what she called it, but it was an improv process to build upon an imaginary story upon each person's turn). After each group had done both tasks, we were gathered up and asked if we had any questions.
Interview questions [1]
Question 1
Eligibility to work in the UK, was judged on sociability I'm guessing and comfort levels touching other people.
I applied online. The process took 4 weeks. I interviewed at Lush (Parramatta) in Oct 2025
Interview
Group interview with 11 others. Clear and kind communication from the interviewers. Fun and interactive; split into 3 sections - describe a product, group work and demonstrate bespoke customer service. A great opportunity to showcase your personality and product knowledge.
