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      Long Realty

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      Technology Support Specialist Interview

      21 Feb 2019
      Anonymous interview candidate
      Tucson, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at Long Realty (Tucson, AZ) in Jan 2019

      Interview

      Went through 4 rounds of interviews in one session which lasted over 3 hours. Multiple were panel interviews. They stated that regardless if I got the position or not, they would let me know how I did. However, this did not occur even after a follow-up. The same questions were asked multiple times in every round and were written down with your answer. They made it very clear during the process that they are looking for someone that is ok with a lower, hourly pay, and that you will be working as part of a team. They are looking for someone long term and a specific personality that gets along with the team. The entire process felt like more of an interrogation than anything and them verifying if your answers were consistent throughout the multiple panels.

      Interview questions [24]

      Question 1

      Why did you leave your last position?
      Answer question

      Question 2

      What type of manager is your ideal manager?
      Answer question

      Question 3

      Describe each position you've held on your resume.
      Answer question

      Question 4

      Would it bother you to have to take help request tickets every day?
      Answer question

      Question 5

      How many help request tickets are you used to handling?
      Answer question

      Question 6

      What makes you stay at a company?
      Answer question

      Question 7

      Are you comfortable asking for help if you start getting buried in work?
      Answer question

      Question 8

      How do you feel about working as part of a team?
      Answer question

      Question 9

      What do you know about Long Realty?
      Answer question

      Question 10

      Why do you want to work for Long Realty?
      Answer question

      Question 11

      What's your career end goal?
      Answer question

      Question 12

      Do you mind being on the phone for most of your shift?
      Answer question

      Question 13

      Do you mind having tickets open for multiple weeks on end?
      Answer question

      Question 14

      What do you know about Office 365?
      Answer question

      Question 15

      Have you worked with SQL?
      Answer question

      Question 16

      How much do you know about CRM systems?
      Answer question

      Question 17

      Do you know any programming languages?
      Answer question

      Question 18

      How involved in technology are you and how do you keep yourself up to date?
      Answer question

      Question 19

      Which versions of Windows Server have you worked with?
      Answer question

      Question 20

      Do you feel comfortable working on all computer systems?
      Answer question

      Question 21

      How often do you work with OSX or iOS?
      Answer question

      Question 22

      Do you know when to stop working on a ticket?
      Answer question

      Question 23

      I notice a gap in your employment history, what happened here?
      Answer question

      Question 24

      Why would you take a seasonal position knowing it is only temporary?
      Answer question
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