I applied online. The process took 3 months. I interviewed at Lloyds Banking Group (Belfast, Northern Ireland) in Apr 2018
Interview
Initial application
Phone interview- lasted about 30minutes asked questions that were mainly to do with how I deal with customers and a fast paced environment
Was then invited to a group interview- 30 minute interview with a team manager then had to do a role play on the phone, given a sheet and had to help the customer with the information we were given, after this we were given feedback and had to do it again as an assessment.
Interview questions [1]
Question 1
When was a time you went the extra mile for a customer
I interviewed at Lloyds Banking Group (London, England)
Interview
It was a good interview process with not too many stages. The questions were fair and nothing unexpected. I would say that the process is fairly decent. There is not a lot of other things to say about it to be honest.
I applied in-person. The process took 1 week. I interviewed at Lloyds Banking Group
Interview
The worst interview ever… just robotic questions , unnecessary questions and address and right to work check even before interview started that makes no sense as all these can be done during background check
I interviewed at Lloyds Banking Group (Manchester, England)
Interview
Typical customer service role interview with the usual questions you would expect and some role play scenarios too. It was very formal yet the interviewers will help put you at ease and encourage you to be comfortable