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      Lipsy London

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      Merchandise Administrative Assistant Interview

      1 Mar 2018
      Anonymous interview candidate
      London, England

      Other Merchandise Administrative Assistant interview reviews for Lipsy London

      Merchandise Administrative Assistant Interview

      25 Apr 2019
      Anonymous interview candidate
      London, England
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Lipsy London (London, England) in Feb 2018

      Interview

      The interview process started off well. I applied through an online job board and did a quick telephone interview with HR and was invited to an assessment centre the following week. The assessment centre involved a maths test, if passed then a group activity and individual interviews. It lasted for three hours and I was told I would be contacted with a decision three days later. Then about ten days had past before I received a voicemail from HR blaming me for failing to follow up. I then called back immediately, several times and got to speak to another member of HR. I was told that I would be telephoned immediately with the decision and feedback but that never happened. I telephoned again and even sent an email out but I never got a response. I am disappointed by the level of unprofessionalism as it genuinely came across as a good place to work from the interview. It has been the worst experience I have had so far from a company.

      Interview questions [3]

      Question 1

      Who do you think is the Lipsy customer?
      Answer question

      Question 2

      What does an MAA do?
      Answer question

      Question 3

      Usual competency based questions
      Answer question
      3
      avatar
      Lipsy London response
      8y
      Thank you for taking the time to share your feedback. Firstly we would like to take the opportunity to thank you for attending the assessment centre. I’d like to apologise for you feeling that you had a disappointing experience in terms of the feedback and service from Lipsy. WE always receive great feedback from candidates who we meet so this is very unusual feedback. The questions that we ask (not those featured in your review) along with the Numeracy test are designed for us to assess competence required for the role. Unfortunately on this occasion your application was unsuccessful. Also, we always aim to provide feedback to our candidates within one week. Unfortunately, in this instance we were unable to contact you via phone, however we did try alternative methods of contact. We are very sorry to hear how you felt about your experience with us but thank you again for your interest in Lipsy and wish you all the success in the future.
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Lipsy London (London, England) in Apr 2019

      Interview

      It was a good experience, I attended the Lipsy careers fair and then I was scheduled for an interview. I had a 30 mins math test which was basic merchandising questions and a 45 min interview with someone from the merch department and the Lipsy recruitment. officer. I was told I should expect feedback by next week

      Interview questions [1]

      Question 1

      Basic competency based questions about resilience, teamwork, honesty. Asked why Lipsy and why merchandising
      Answer question
      1