I applied online. The process took 2 weeks. I interviewed at Lightspeed (Halifax, NS) in Dec 2021
Interview
I applied for the Support Specialist position in the middle of November, the process took less than 2 weeks.
There are a couple of steps for the interview, but it moved VERY quickly. It was a very nice experience being able to move through every step and knowing what to expect.
The steps were:
1. Phone chat with the recruiter (very casual interview learning about your work experience and career goals)
2. Online timed Assessment, which gives you a typical scenario for this position. They want to see how you interact with the customer
3. Video interview with 2 managers. They want to know about your work history and some general interview questions. Very relaxed as well.
4. Got an email from the original recruiter to schedule a quick call and got a verbal offer! :)
Emilie was my recruiter and she was amazing and responsive through the whole process. It was a great Christmas gift!
Interview questions [1]
Question 1
Why did you apply to this position?
What is good feedback that you've received in the past that you now use?
Hi there, thanks for sharing your experience with Lightspeed. Emilie is an amazing recruiter and we're so happy to hear that you had a great experience thanks to her :)
Other Support Specialist interview reviews for Lightspeed
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Paris) in Apr 2026
Interview
Smooth process, all steps clearly defined from the beginning and respected all the way through the end of the recruitment process. The atmosphere all along was really kind and respectfull, all the questions and use case submitted were really relevant for the position.
I applied through an employee referral. I interviewed at Lightspeed (Dijon, Bourgogne-Franche-Comté) in Feb 2026
Interview
The interview process was cut in three major steps :
- A phone call with HR to assess my ability to understand and speak in english, with some few questions
- A survey to gather some informations about how I would deal with some Lightspeed's context situations and how I handled some former professional situations
- An interview with two team leaders to further complete my profile and to clearly explain the job
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Amsterdam) in Nov 2025
Interview
The interview process went really fast. It entailed a phone interview over the basics and an online test regarding customer service and technical skills. And a final interview round with the department team leads. It was a very nice atmosphere, and I felt welcome, and the questions asked felt natural for the job.
Interview questions [1]
Question 1
I was given scenario-based questions that focused on how I would approach technical troubleshooting.
