I applied online. The process took 1 week. I interviewed at Liberty University (Lynchburg, VA) in Apr 2025
Interview
I applied online. They sent back a day and time to interview in a group. Answered three or four super basic questions. The interview was through Microsoft teams and is eastern time specific.
Interview questions [1]
Question 1
Teach them something you know very well over the phone. Describe a time when something went wrong and how you handled it. Describe three things about how you handle customer service related issues over the phone.
Group interview, fairly straightforward. The interviewers were kind and personable. They shared lots of info to the point I didn’t have many questions, which I really appreciated. Only had that one interview, hired shortly after.
I interviewed at Liberty University (Lynchburg, VA)
Interview
once I applied It took about a month before they reached out but moved quickly once they contacted. the interview was me and 2 other candidates and 2 interviewees. there were questions but it ended up being more of a conversation between us all
