Phone screen, online test, in person with branch manager and or micro manager AVP. Standard interview questions. Short and simple or awkward, you never know. They talk about "stress" a lot because the sales (number of loans and number of loan products) system and the collection system are built on a ticking clock (end of the month) mentality that is mostly stick with no time to ever enjoy the carrot (if you succeed)

The Branch Manager reached out by phone and then scheduled the first interview in person with them. The second interview is with the AVP. Both interviews are relatively easy and conversational. The manager conveys a lot about the job and the company. Thought my interviews went well, but they ghosted me after the second one even though they said they'd get back to me in a week. Do better