I applied online. The process took 4 days. I interviewed at LUSH North America (Chicago, IL) in Nov 2009
Interview
One phone interview, followed by a group interview with about 9 other applicants. In the group interview we answered one or two "fun" questions (like, "What is your favorite Thanksgiving food?"), basic job interview questions (why would you be good at this job, what is your sales strategy, why do you want to work here, etc.), and questions about Lush and its products (what do you think it would be like to work here, what are your favorite products). You were expected to jump in and answer the questions (which is probably a test for assertiveness, etc.) At the end, we had to do a little mock sales pitch to the group for something on our person.
Interview questions [1]
Question 1
What do you think would be the best thing about working at Lush?
I interviewed at LUSH North America (Coquitlam, BC)
Interview
Demonstrate application of products on the manager to test people skills. Demonstrate knowledge of products when describing what benefits are in the products. They want to test how well you interact with people to make sure you are not too much or too quiet.
Interview questions [1]
Question 1
Please demonstrate how you would apply this cream onto a customer and explain the benefits.
Group interview with multiple questions followed by demonstrating applying products on each other to mimic Lush’s selling environment. It was clear that they were looking for candidates with a certain image/appearance (i.e., “alternative”).
Interview questions [1]
Question 1
How would you address a customer who said they were “just looking?”
I applied online. I interviewed at LUSH North America (Hamilton, ON) in Sept 2025
Interview
Group interview where we got to try out various products and practice selling and pitching the products. Everyone got the chance to contribute, it was pretty fun.However I wish there was more time one on one.
