I applied online. The process took 2 days. I interviewed at Kohl's (Merrillville, IN) in Jul 2021
Interview
The interview was essentially some questions about my work history and what I love most about serving customers. The main topic that attracted my attention about this interview is about the diversity.
Interview questions [1]
Question 1
What is the one thing you enjoyed about working in customer service?
It was a pretty standard interview with situational questions and they explained the job duties. They also took me around the store to show me around and introduce me to everyone.
Pretty straight forward, the interview was like any other for any clothing company. Pretty quick, from call to being on the job took 1-2 weeks minimum. Though pay wasn’t that great, it was still a good learning experience.
Interview questions [1]
Question 1
If a customer asked for a location of a product what will you do
Fairly easy interview with standard questions about experience and availability. The interviewer was professional and explained the role clearly. I was surprised to learn of evening availability requirements that were not reflected in the availability I submitted on my application.