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      Klarna

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      Customer Service Associate Interview

      22 Sept 2021
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Klarna

      Interview

      Everything was fine, they were were friendly and I felt very comfortable throughout the whole process. They answered all my questions and everything went very smoothly. Overall, very good interview experience.

      Interview questions [1]

      Question 1

      Why do you want to work at Klarna?
      Answer question

      Other Customer Service Associate interview reviews for Klarna

      Customer Service Associate Interview

      26 Nov 2022
      Anonymous interview candidate
      Stockholm, Stockholm
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Klarna (Stockholm, Stockholm) in Jul 2021

      Interview

      Upon submitting an application you are required to complete a logic test. The test is timed and you are not given your results at the end. Based on your result you will progress to the next stage. Once you have cleared the phone interview, they ask you to take the test again via videocam and you are monitored by someone from HR.

      Interview questions [1]

      Question 1

      Present an Elevator Pitch about yourself
      1 Answer

      Customer Service Associate Interview

      7 Nov 2018
      Anonymous interview candidate
      London, England
      No offer
      Negative experience

      Application

      The process took 2 weeks. I interviewed at Klarna (London, England)

      Interview

      I received an e-mail saying my profile was interesting, and a link to a logical test. Then was informed I successfully passed the test, and asking questions about my visa status, to which I replied clearly, that my visa allows me to live and work in Sweden. Then got another e-mail asking to see a copy of my visa application process, which is weird, since: 1- It is done online, no copy is available. 2-Even if I had a copy, this would include a lot of personal info, not work related, about myself and other people. Not sure if they heard about GDPR... I sent a copy of my passport as requested and informed I did not have a copy of the visa application, but could send a copy of my residence card instead. After that, quicker than any other email, I got an answer that I would not continue in the process . Since it was pretty clear that they had some problem with my resident condition, I asked what was the problem to preventing it happening in the future, but just got a vague answer that they found other applicants more qualified, even though the position still open. I found it very weird to ask for all this personal info even before an interview, moreover, the total lack of respect to explain what could possibly be wrong with my resident visa, since I clearly would not need any support from the company on visa issues or anything related.

      Interview questions [1]

      Question 1

      Logical test
      Answer question
      1

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