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      Kajabi

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      Customer Success Manager Interview

      31 Jul 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Kajabi

      Interview

      The interview experience I had at Kajabi was exceptional. The Head of TA is one of the best interviewers you will ever meet and ensures all the candidates are adequately prepared for their upcoming interviews. I felt throughout the entire process that I was seen, valued and respected as a candidate, which is rare in today's landscape. The team genuinely got to know me professionally but also personally as a human. I was even given direct feedback after the process, in a phone conversation after an offer was not extended. This process just showed me what I am looking for in an organization and I hope to have the possibility to contribute here in the future. The team is truly exceptional.

      Interview questions [1]

      Question 1

      Describe a time you had to balance different stakeholder priorities.
      Answer question
      1

      Other Customer Success Manager interview reviews for Kajabi

      Customer Success Manager Interview

      31 Jan 2021
      Anonymous employee
      Irvine, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kajabi (Irvine, CA) in Dec 2020

      Interview

      Timely, organized and very transparent on the process. No gotcha questions. Genuinely interested in learning about your background and how you would use your experience at Kajabi. Also, very focused on finding a good culture fit. First was the HR screen, then a 1:1 with the Director of CS, then a three-part panel interview with various members of the team.

      Interview questions [1]

      Question 1

      Tell me about a time you failed.
      Answer question
      avatar
      Kajabi response
      5y
      Thanks so much for sharing this, welcome to the team!

      Customer Success Manager Interview

      14 Jul 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Kajabi in Sept 2020

      Interview

      This was a three round interview starting first with the hiring manager, then with two employees whose roles I do not recall, followed by a third interview with three employees in the role I was interviewed for. By the third interview, the questions became redundant and it just felt like the team members got the final say based on their impression of me rather than my qualifications.

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