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      Justworks

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      Related searches: Justworks reviews | Justworks jobs | Justworks salaries | Justworks benefits
      Justworks interviewsJustworks Customer Success Specialist interviewsJustworks interview


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      Customer Success Specialist Interview

      21 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Justworks

      Interview

      The interview process was incredibly smooth and well-organized, making the entire experience seamless. From start to finish, I felt welcomed and supported, which contributed to a highly positive and professional experience.

      Interview questions [1]

      Question 1

      Why are you interested in this role?
      Answer question

      Other Customer Success Specialist interview reviews for Justworks

      Customer Success Specialist Interview

      30 Jun 2020
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Justworks (New York, NY)

      Interview

      You can tell a company is not good when the majority of their interviews are listed as negative. I initially had a 30 min interview that went pretty well. Received a follow-up email asking to provide times for follow-up in-person interviews. I sent out my availability and was sent a message with 4 interviews set on the same day, back to back. Thought of it as a little odd but went along with it...the day before the interviews I received an email from the company stated that they had filled the position and that my interviews would be canceled. I was utterly disgusted by the audacity of them to think that this was professional. I don't know if it's the start-up company mentality but it was completely rude! People have things to take care of and they have a complete lack of respect for people who are interviewing with them, as you can clearly see by other reviews left about their interview process. Had a friend who was going to apply for them and I told them "don't even bother, they waste your time." They need to be more organized and learn how to have respect for the people who are interviewing with them, or they're just going to end up as another failed company in the future. I would recommend they work on their company representation because they are giving themselves a bad look.

      Interview questions [1]

      Question 1

      Name a time when you had a coworker you disagreed with. How did you handle that situation?
      Answer question
      6

      Customer Success Specialist Interview

      7 Aug 2020
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Justworks (New York, NY) in Jul 2020

      Interview

      Initially, I had a phone screening with a hiring manager. The conversation was very pleasant with light questions pertaining to my experience. "Why I wanted to work at Justworks" was a focal point of the conversation. This was followed by scheduling a 2.5 hour, 5 person virtual video interview for the following week. While this wasn't a particularly difficult interview, it was lengthy (no bathroom breaks) and felt like an endurance test. Questions ranged from personal interests to standard customer service questions. All interviewers were very kind and left room at the end for questions. Honestly, I thought the process went very well and I had great rapport with every member of the team I spoke to. I was incredibly excited about the company's mission & wanted to join the team. I received a rejection letter a few days after. It probably wouldn't have bummed me out so much if I hadn't seen the position re-posted on a job board a few days later.

      Interview questions [1]

      Question 1

      What's something you enjoy doing in your free time? Tell me about a time you had a conflict with a coworker. What's a book that you've read recently? Tell me about a challenge that you've dealt with in the workplace and how you solved it.
      Answer question
      2

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