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      Customer Engagement Manager Interview

      2 Aug 2018
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Juggle Jobs (London, England) in Jul 2018

      Interview

      An initial telephone call. A two stage interview, followed by an opportunity to meet the team with a social drink and then an offer. The first interview was fairly informal with an exploratory chat around my experience and the function of the opportunity. It was a chance for me to promote my attributes and experience. It felt like a mutually beneficial conversation where I wass encouraged to ask questions. The company's history was explained to me and I enjoyed the experience. The interview was oral, with competency based questions, the attire was informal (smart casual) and I felt that the questions were intelligently designed for me to showcase my capabilities rather than to emphasise or discover areas of knowledge that I didn't have. The 2nd interview was more complex as I was asked to plan and strategise how I would make a success of the opportunity. We delved into market viability and I knew that what was discussed at this point would become the core of the proposition. Again, this felt like an open forum with positive supportive questioning . I felt that the opportunity to meet the team was a nice touch, I got to spend time with a good cross section of the workforce and it was good to see that Juggle practices as it preaches, providing a flexible environment to maximise productivity in a democratic meritocratic ecosystem.

      Interview questions [1]

      Question 1

      Whether or not I understood the company mission and the concept of the product.
      Answer question