I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Baldwin, NY) in May 2010
Interview
I applied online in April of 2010. I first had to the assessment test which consisted of a personality test and math portion. I was contacted by a recruiter after a week in which she tried to place me at certain branches. After another week, I was contacted by the manager of a branch close to my house. She asked me to come into the branch for an interview and I was hired the exact same day as the. I started training a week later which took two weeks. The first weekend of training took place at a branch in a town over from me and the the second part of training took place at the branch I was hired at.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.