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      Iterable

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      Customer Success Manager Interview

      1 Sept 2022
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      The process took 4 days. I interviewed at Iterable (London, England) in Aug 2022

      Interview

      I was interviewed by one recruiter from London, he really liked my profile and confirmed that I would be moving to the next step so that I can prepare, then he called me 2 days later saying he’s moving with another candidate in a very English diplomatic way! What can I say? Very unprofessional and dishonest.

      Interview questions [1]

      Question 1

      The usual ones about the background etc
      Answer question
      1

      Other Customer Success Manager interview reviews for Iterable

      Customer Success Manager Interview

      20 Oct 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Iterable in Sept 2024

      Interview

      The recruiting process was quite slow, with significant delays in setting up interviews and responding to emails. Despite being referred and genuinely enjoying the people I met at the company, I felt the overall experience was lacking. I went through a screening and two 30-minute interviews with senior managers, but the interview questions were fairly standard. I was also disappointed by the lack of feedback regarding why I wasn't selected to move forward in the process.

      Interview questions [1]

      Question 1

      What kind of manager do you envision having?
      Answer question
      1

      Customer Success Manager Interview

      14 Jun 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Iterable in Apr 2022

      Interview

      4 step process: 30 min call with recruiter 30 minute call with hiring manager 2 hour panel interview over zoom (four 30 minute 1:1 peer interviews with other CSMs) 30 minute presentation on something you are passionate about (your choice here)

      Interview questions [2]

      Question 1

      A lot of the questions were around Iterable's 4 core values. During the panel interview, each peer focused on one of the values. "How do you incorporate Balance into your day?" is one question but the follow-up questions go into your work experience and how you deal with stress and avoid burnout.
      Answer question

      Question 2

      "What would your last manager say is your greatest strength?"
      Answer question
      avatar
      Iterable response
      3y
      We're so happy to hear you had a positive experience! Thank you for the review, and welcome to the team!

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