The experience you describe is unacceptably poor and we apologise wholeheartedly. Please contact me personally so we can understand what’s happened and what can be done to ensure there’s no repetition. We take great care to provide constructive feedback to our candidates as we appreciate the time and energy that goes into the process. On occasions, clients are reluctant or slow on providing meaningful feedback to us but that is no excuse as to why your calls went unreturned. My personal mobile is 07595 915541. Please call me at your convenience or email me at gary.watson@investigo.co.uk. Thank you.