I interviewed at Intermountain Health (Burley, ID)
Interview
I was told that I didn’t have experience even though my resume states I have at least three years of experience related to the job that I applied to. My guess is the recruiter ignored applications and hired a friend because she wouldn’t reach out to me personally or by email after I attempted to contact her multiple times. I was informed of my lack of experience by the main recruiting office and they apologized for her behavior.
Other Patient Service Representative interview reviews for Intermountain Health
I applied online. The process took 6 weeks. I interviewed at Intermountain Health (Salt Lake City, UT) in Jul 2025
Interview
The process took about 5 weeks to hear back, but after I got an interview scheduled, everything else was really fast. I got offered the position right on the spot, got the offer letter same day, and started the onboarding process that evening.
The interview was with a supervisor and another PSR. The interview consisted of standard interview questions such as strengths/weaknesses, etc. They asked about availability and comfort level with different software. There were a few scheduling specific questions as well.
Interview questions [1]
Question 1
How would you respond to a request for an urgent appointment?
