I applied online. I interviewed at Intelcia in Aug 2020
Interview
1st contact to know the company and the oportunities then interview of about 30-45min and a language skills test. Finally, a final interview with the operations manager of the project. Fast and efficient recruitment process.
Interview questions [1]
Question 1
How do you manage dificult clients on the phone ? What are the principals qualities of a good CSR ?