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      Insight

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      Service Desk Representative Interview

      13 Feb 2025
      Anonymous employee
      Plano, TX

      Other Service Desk Representative interview reviews for Insight

      Service Desk Representative Interview

      20 Dec 2023
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Insight (Plano, TX) in Mar 2021

      Interview

      In the first interview, my knowledge of IT related troubleshooting was assessed. I was interviewed by two supervisors and asked easy to challenging quetions. The Second interview entailed questions relating to my work ethic and character. Overall a good experience.

      Interview questions [1]

      Question 1

      Walk through the process of troubleshooting a print job that does not go through.
      Answer question
      1
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Insight (Chicago, IL) in Oct 2023

      Interview

      The interview process was pretty smooth, first i had the basic 1 rounds of interviewing, just asking about your background and experience, then i got move to the second round which was more of a techincal review and more elaborating on your experince

      Interview questions [2]

      Question 1

      what's your troubleshooting process like?
      Answer question

      Question 2

      any experience with Microsoft suite apps?
      Answer question

      Service Desk Representative Interview

      29 Jan 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Insight

      Interview

      A lot of stages and a drug test: they interviewed and asked for references to check and they email them. Overall it was not a difficult interview but lots of steps

      Interview questions [1]

      Question 1

      Why do you want to work with us?
      Answer question