I applied online. The process took 1 day. I interviewed at Independent Bank (MI) (Grand Rapids, MI) in Mar 2014
Interview
I applied via website and got a call a few days later. The interview was about 30 minutes and focused mostly on customer service questions. I was interviewed by the branch manager and the assistant manager.
Interview questions [1]
Question 1
How would you deal with a consumer who could not be made happy?
