Imagine Learning Customer Success Manager (CSM) interview questions

My experience is exactly the same as the other reviewer described. Got an email to schedule an interview. Then received a separate email describing a presentation they wanted me to prepare and send. The interview and all the communications I was receiving, felt very positive. Was told I would hear by the end of the week, got another email that I would hear by next week, and then was ghosted.

Applied online, was contacted within the week. Screening interview via Zoom where we discussed the company, the role, and my experience. Was told the interview process was one-step and would be quick, as the company was going on a hiring freeze soon. Later that day I was told I was moving forward and was assigned a task to record myself presenting as if I were holding a meeting with clients. I was told I would hear back at the end of the week re: moving forward. Checked in and was told another week. Checked in and was ghosted.