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      IT Glue

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      System Support Specialist Interview

      18 Nov 2025
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at IT Glue (Vancouver, BC) in Feb 2022

      Interview

      Application & Screening: After submitting your application, the recruiter reviews your resume and may conduct a brief phone screen to discuss your background and interest in the role. Technical/Skills Assessment: Depending on the role, this may include a coding test, case study, or practical assignment to evaluate your technical abilities. First Interview: A more in-depth discussion with the hiring manager or team lead to assess your experience, problem-solving skills, and alignment with the role’s requirements. Team/Panel Interview: You may meet with multiple team members to discuss collaboration, communication, and cultural fit within the team. Final Interview / HR Discussion: This stage often covers salary, benefits, and any final questions you may have. Offer & Onboarding: If successful, an offer is extended, and onboarding begins according to company policy.

      Interview questions [1]

      Question 1

      How to handle a frustrated customer?
      Answer question