Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IRS

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: IRS reviews | IRS jobs | IRS salaries | IRS benefits | IRS conversations
      IRS interviewsIRS Contact Representative interviewsIRS interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      United Nations
      3.9★Compensation and benefits
      avatar
      US Army
      4.1★Compensation and benefits
      avatar
      European Commission
      4.1★Compensation and benefits
      avatar
      US Navy
      4.0★Compensation and benefits

      Contact Representative Interview

      9 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at IRS in Aug 2021

      Interview

      Primarily over the phone. Quick and easy process. The interviewer was polite. Offer was received the next day and was exactly what was discussed. After that, I had to go in and get fingerprinted and a background check was done.

      Interview questions [1]

      Question 1

      What experience do you have?
      Answer question

      Other Contact Representative interview reviews for IRS

      Contact Representative Interview

      3 Dec 2024
      Anonymous employee
      Guaynabo, PR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at IRS (Guaynabo, PR)

      Interview

      Short, standardized an with no problems. It's a long process but if you get in its worth it since you enter the federal workforce where you will be able to grow and learn as a professinal

      Interview questions [1]

      Question 1

      What has been a difficult experience with a client?
      Answer question

      Contact Representative Interview

      31 Oct 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at IRS

      Interview

      No interview for this position. I was just called with a job offer and told to come in to pick up my equipment. This was during covid, so it may have been different.

      Interview questions [1]

      Question 1

      No questions were asked because there was no interview
      Answer question

      Contact Representative Interview

      25 Nov 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at IRS (Austin, TX) in Apr 2024

      Interview

      Very Easy. No interview. I applied online. Attended the hiring event. They selected 200 people. Sent us and email and we had to answer questions within the email. Wait for a tentative offer email. Accept the offer. Wait for someone to call you and do your fingerprints and take a pic for your badge. After that process i had to wait for a firm offer and that offer let you know your pay and schedule.

      Interview questions [1]

      Question 1

      There was no interview. I was selected at an hiring event
      Answer question