I applied online and was invited to a phone interview as the first stage. This was followed by a 1-hour group interview, which included a few questions and an interactive activity.
Other Sales Advisor interview reviews for Hotel Chocolat
I applied through an employee referral. I interviewed at Hotel Chocolat (Street, England) in Feb 2026
Interview
The interviewer was very nice and asked general information such as knowledge on company and reasons for wanting to work there. Was very relaxed and even got a free hot chocolate of my choice upon completion.
I interviewed at Hotel Chocolat (Sheffield, England)
Interview
Group interview where you talk about yourself and try to shine out in of the group. Many typical group interview exercises. The store manager and assistant help try and make it welcoming. Overall a good experience experience
Interview questions [1]
Question 1
Questions about how you would deal with a difficult customer or how to sell a peculiar item
