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      Production Coordinator Interview

      7 Oct 2017
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3+ months. I interviewed at Hopper (Boston, MA) in Jun 2017

      Interview

      I applied to Hopper for a Production Coordinator position via an application posted on Workable on 6/19. The application stood out for asking creative questions, and took about an hour to fill out given the additional asks. This was exciting to me- an opportunity to go beyond a cover letter and CV and sell myself for the position. I was contacted within a few weeks and a Skype interview was set up for 7/17. The interview went fantastically, and the interviewer let me know a bit about their timeline, which had them ramping up significantly over the next few weeks. I felt there was a great rapport, and my experience was exactly what they were looking for as they grew their business. I got along really well with the interviewer who I would also be working closely with, another plus. After the interview via Skype, I was sent two assignments to complete related to the work in the posting. I sent this assignment back within three days of the interview (7/20). It took 6-8 hours of work in addition to the application I had already sent. There was no hesitation in completing the work after the interview, which left me galvanized and excited about the position. On 7/24, my contact replied to the email that she would 'get back to me shortly.' I replied and thanked her for confirming that she received the application, and to let me know if she had any questions. I did not hear back. On August 14th, I emailed to politely "get a sense of where you are in your application process. I [knew] timelines shift, but I am hoping to get a sense" of where they were given the dates she had shared with me, which were quickly approaching. She replied the next day, and said that yes things had shifted a bit on their end. Did I have time to connect to talk about their new timeline? I replied 11 minutes later with my availability for the rest of the week. I did not hear back. I emailed again on August 23rd. That email acknowledged that it's the end of the summer and communicated my understanding, and provided Hopper with my availability to reconnect through the end of the month. I did not get a response. I emailed again on September 13th. In this email I admitted that I "ordinarily wouldn't continue to bother" a potential employer who had been so unresponsive, but reminded her that SHE had indicated that she wanted to reconnect on 8/15- nearly a month ago at this point. I provided another set of times that I was available over the next two weeks. I did not get a response. On September 25th, 98 days after I applied for the job and 42 days after Hopper told me they wanted to continue speaking with me, I sent my last email to them. I explained that I had sent a number of extremely patient emails and had heard absolutely nothing. I reminded them of the significant work they had asked me to do, and again pointed out that they themselves had asked me to provide them with some time that we might be able to reconnect, and then never replied to any of those offers. She replied to this email within 30 minutes. She apologized profusely for dropping the ball. She said AGAIN that she hoped to explain what was going on, but then in the closing of her email wished me well on my continuing search...so I guess you really didn't want to talk all along. I did not reply to this email, but I see I'm not the only one who has been dragged around by this company's (lack of?) hiring practices. As Hopper expands... -Might I suggest using HIRING MANAGERS to work with applicants? Clearly this person was not equipped to do her Hopper job and work with job applicants. How many other applicants did she not follow-up with? -Your application process is not run of the mill. That is part of what attracted me to the company and posting in the first place, especially for a role that requires creative problem solving. If you're going to ask applicants to spend a few hours doing sample work for you... 1) the RIGHTEST thing to do is follow up with every applicant and let them know where their application stands. 2) the RIGHT thing to do is communicate with those who you have asked to provide work. Acknowledge the work, and provide feedback even if you are looking at other candidates. You owe them that. 3) the WRONG thing to do is completely ignore someone after indicating you want to speak with them, especially when they've completed work and done their due diligence. Answer emails. Especially when your employee's are the ones who say they want to communicate.

      Interview questions [1]

      Question 1

      What are the three most important things to prepare before an on-location shoot and why?
      1 Answer
      6