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      Holidu

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      Customer Service Manager Interview

      8 Aug 2024
      Anonymous employee
      Málaga
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Holidu (Málaga)

      Interview

      Son 5. De todos los estilos, caso practico, trabajo practico, clásica entrevista, coffee chat. Con HR, con TL, con compañeros, con head. Virtuales, excepto 1. En ingles Rápidas, dinámicas. Excelente trato.

      Interview questions [1]

      Question 1

      Como reaccionas ante un cliente enojado?
      1 Answer

      Other Customer Service Manager interview reviews for Holidu

      Customer Service Manager Interview

      14 Feb 2023
      Anonymous interview candidate
      Munich, Bavaria
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Holidu (Munich, Bavaria) in Jan 2023

      Interview

      Zunächst werden Sie gebeten, sich vorzustellen, dann werden Ihnen ein paar Fragen gestellt, und schließlich werden Sie nach Ihren Gehaltsvorstellungen gefragt. Ein sehr angenehmes Vorstellungsgespräch, bei dem man sich mit dem Personalverantwortlichen wohlfühlt!

      Interview questions [1]

      Question 1

      Erzählen Sie mir von sich! Beschreiben Sie eine Konfliktsituation, in der Sie sich befunden haben
      Answer question

      Customer Service Manager Interview

      31 May 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Holidu

      Interview

      I was invited for an online interview a few months after applying. The interview was the following day. Even though I had the feeling it went well and the interviwer -from the recruiting team- had mention that I'd be contacted within the following days, I never heard back from them. I waited 11 days to send a follow up email which was never responded. Very disappointing.

      Interview questions [1]

      Question 1

      Tell me about yourself, what do you like about customer service, explain a difficult situation and how you handled it, explain a situation where technology made things easeier to reach your goal in a previous job
      Answer question
      1
      avatar
      Holidu response
      4y
      Thank you for your feedback. We highly appreciate it, as we strive to constantly improve our candidate experience and organize our recruiting processes as fast as possible. We process every application one by one, and are sorry that you haven’t received a response. Unfortunately, it already happened that our emails would end up in the spam folder. Also, sometimes emails to us arrive unassigned. We already tried to find a technical solution together with our ATS provider. We would be very happy to get your direct feedback and also give proper feedback about your interview if you are still interested. Feel free to reach out to us at jobs@holidu.com. Victor - Team Lead Talent Management

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