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      Business Technical Specialist Interview

      14 Aug 2010
      Anonymous interview candidate
      Trenton, NJ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Hibbert (Trenton, NJ) in Jun 2010

      Interview

      I submitted my resume for two positions within the company (Business Technical Specialist, Program Administrator). I was contacted by an HR Rep approximately three weeks after submission. We did a phone interview which lasted approximately 20 minutes for the Technical Specialist position. I was called a week later and interviewed on site with another HR Rep and a representative for the department. Each interview lasted approximately 30 minutes. The interview covered my work history and questions were directed towards how my experience was relevant to the position. I was contacted a week later and asked to interview onsite with another representative from the department. It lasted 20-30 minutes. I was told that they would have a decision by the end of the following week. Six weeks later, I was contacted to interview for the Program Administrator position. I emailed the HR rep and declined the interview. I indicated that I never received an email or phone call after the series of interviews for the first position that I was no longer a candidate. I felt I was it unprofessional on their behalf and it is a courtesy which takes only moments and should be extended to those who have taken the time to personally represent themselves to their organization. That afternoon, I received an email from an HR director stating that the position had been put on hold and they were now interviewing for the position. While she did a nice job of deflecting, she didn't address my issue with the first job that interviewed for (Technical Specialist). She was referring to the Program Administrator position. Even if that wasn't the case, how many times did they want me to interview for the job? People were very professional during the interview. Good, thought provoking questions which allow the opportunity to engage in dialog. Not happy in the manner which they conduct business. Treat people well during all phases of the process and they will want to work for you in the future.

      Interview questions [2]

      Question 1

      Describe a customer contact experience?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question