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      Hertz

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      Manager Trainee Interview

      23 Sept 2011
      Anonymous employee
      Antioch, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Hertz (Antioch, CA) in Sept 2011

      Interview

      Applied online and received a call from a recruiter the next day. Had a brief phone interview regarding previous sales and customer service experience.(about 15 min). The recruiter then said a driver's license with a clean record was required so I was sent a link via email to fill out a form for a dmv check. The next day the recruiter called back to schedule interview with area manager. The area manager was very nice and professional. The interview consisted of scenario questions(about 3-4) and then I was told more about the position and what to expect. I was then offered a second interview on the spot with a person from HR. The second interview was more information about the company and the expectations they have for the person in a manager trainee position. I was then told that the two interviewers would make a decision and I should hear back from the recruiter within 3-5 business days. I received a call from the recruiter the next morning with an offer. I was then sent to the same website I submited my driver's license information to complete and agree to a background check which I was told should take about 3-5 business days. I also was sent to complete a drug test. Overall fairly easy and basic interview.

      Interview questions [5]

      Question 1

      Was there ever a risky project that you were involved in?
      1 Answer

      Question 2

      When was a time that required you to bend the rules to satisfy a customer? Who made the decision?
      Answer question

      Question 3

      Why do you want to work for Hertz?
      1 Answer

      Question 4

      Why should we hire you? What do you have to offer the company?
      1 Answer

      Question 5

      How comfortable are you with sales quotas? What experience do you have in sales and customer service? What do you consider good customer service?
      1 Answer
      1