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      HelloFresh

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      Customer Care Executive Interview

      8 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Care Executive interview reviews for HelloFresh

      Customer Care Executive Interview

      11 Jun 2025
      Anonymous interview candidate
      London, England
      Average interview

      Application

      I interviewed at HelloFresh

      Interview

      The team were really lovely. They asked me about my experience and gave me scenario based questions I had to answer. For example, they asked me what I would do if a customer called up and they reported not having a carrot in their box. They also asked random questions like what would I bring to a desert island etc

      Interview questions [1]

      Question 1

      What would I do if a customer said they had an item missing from their box?
      Answer question
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HelloFresh (London, England)

      Interview

      Lovely people. I really enjoyed the process, the interviewers were thorough but very nice. I had three stages, one was screening, one was a group interview and then a final 1:1

      Interview questions [1]

      Question 1

      They asked me what I would do if a customer rang and said they were missing a carrot from their box
      Answer question
      avatar
      HelloFresh response
      11mo
      Thank you for taking the time to write this review. We are glad to hear that you had the kind of positive experience we want every candidate to have when interviewing at HelloFresh! It is very important to us, so it’s great to get this feedback from you. Thank you & best regards, KL & Your HelloFresh HR Team

      Customer Care Executive Interview

      16 Mar 2018
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at HelloFresh (London, England)

      Interview

      Telephone interview followed by an online test and then a face-to-face interview. Fairly easy, an average selection process. Friendly interviewers. Online test is just responding to made up emails from customers and potential scenarios you will be in.

      Interview questions [1]

      Question 1

      How have you in the past shown your ability to work with other people in a team?
      Answer question
      1