HealthSource RI interview questions

I walked into Cate's office and she proceeded to ask me how I would handle customers who go irate while on the phone with me? What my skills for Emails and Chat were. How I am with a team project? She asked if I had a portfolio.

They ask tipical customer service questions like explain a time you had an upset customer and solved the situation. They make you take a typing test that is easy and also role play with the interviewer as if you were taking a live call. The interview process was easy and quick.