Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Health Catalyst

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Health Catalyst reviews | Health Catalyst jobs | Health Catalyst salaries | Health Catalyst benefits
      Health Catalyst interviewsHealth Catalyst Customer Success Specialist interviewsHealth Catalyst interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      B. Braun
      3.6★Compensation and benefits
      avatar
      Northside Hospital
      4.0★Compensation and benefits
      avatar
      Cleveland Clinic
      3.5★Compensation and benefits
      avatar
      Henry Schein
      3.8★Compensation and benefits

      Customer Success Specialist Interview

      9 Dec 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Health Catalyst

      Interview

      The initial interview was with the recruiter. At a high level, information about the position and Health Catalyst was shared, including the approved salary range. It was stated that the whole process would take 3-4 weeks. Following an interview with the recruiter, there was a skills evaluation. This included 3 parts: 1) Watch/listen to a customer interview and identify specific elements 2) Analyze a raw data set, synthesize, and identify successes 3) Edit a case study The skills evaluation took 6-8 hours. While there wasn't a lot of instruction sent with the evaluation, the hiring manager did follow up, provide clarification, and allow me the opportunity to fix one part of the evaluation. I did make those changes. The next step was a phone interview with the hiring manager, which lasted 30 minutes. For the first time talking with the hiring manager, this felt extremely rushed. There wasn't adequate time to thoroughly discuss the position and for each of us to work through all of our questions. I wasn't asked any technical questions, which seemed fine given the extensive skills evaluation. It was strange to learn that the entire team had worked with the hiring manager at previous organizations. One can't help but wonder if the playing field is level at that point, but the practice of recruiting former employees happens everywhere. I was not chosen for the final round, which would have been an interview with the rest of the team. The process did take around 6 weeks, as opposed to 3-4 as stated initially. The recruiter and hiring manager both had excellent communication throughout the process, which was appreciated and made this a positive experience.

      Interview questions [1]

      Question 1

      Skills evaluation included identifying customer problems and displaying outcomes in a graphical representation.
      Answer question
      1