Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Handshake

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Handshake reviews | Handshake jobs | Handshake salaries | Handshake benefits
      Handshake interviewsHandshake Manager, Customer Success interviewsHandshake interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Manager, Customer Success Interview

      26 May 2021
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Handshake (San Francisco, CA) in Mar 2021

      Interview

      I would advise anyone considering interviewing with Handshake to reconsider. I submitted an application online, and within a few days was contacted by a recruiter. This recruiter came off as arrogant and condescending during our conversation. For example, he stopped mid-interview to lecture me on how I “hesitated” when asked why I left my previous employer. It came off like he didn’t believe that I left my job by choice and that I must have something to hide, which I did not appreciate. This was the first red flag. My 2nd interview also had its share of red flags. There was so much noise on their end, including an echo, which was very distracting. Then when I mentioned that one of the things that I value is work/life balance, they laughed! They were essentially implying that there’s no work-life balance at Handshake. Another red flag! The recruiter reached out to me after my 2nd interview and asked if they could keep me on hold indefinitely while they figure out the direction that their Customer Success department is headed, as they would be interested in me for another position (not the one I interviewed for), and they would get back to me in 1 week. I said sure, and I never heard back from them. It’s been months. I have an extremely negative impression of Handshake after this experience. I will never apply to or interview with this company again, and if you value your time, you shouldn’t either.

      Interview questions [5]

      Question 1

      Why did you leave your last employer?
      Answer question

      Question 2

      What are your Salary expectations?
      Answer question

      Question 3

      Why do you want to work at Handshake?
      Answer question

      Question 4

      Tell me about yourself/your background?
      Answer question

      Question 5

      Are you willing to commute into work every day post-pandemic? We don’t hire remotely.
      Answer question
      1

      Other Manager, Customer Success interview reviews for Handshake

      Customer Success Manager Interview

      25 Sept 2024
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Handshake (London, England)

      Interview

      First interview was with the recruiter, then I met with the manager, one team member and lastly I was asked to prepare a deck which I presented in front of 3 people

      Interview questions [1]

      Question 1

      During the presentation you'll be asked to role play a CSM during a kickoff call
      Answer question

      Manager, Customer Success Interview

      1 Feb 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Handshake in Jan 2024

      Interview

      Ghosted. I had a first screening call with the recruiter who let me know that I would be moving forward in the process and they went dark after that. Overall, a very disjointed process

      Interview questions [1]

      Question 1

      General questions on coaching, leading a team and my book of business
      Answer question

      Customer Success Manager Interview

      15 Sept 2022
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Handshake (London, England) in Aug 2022

      Interview

      I had a first 30 minutes interview with the talent acquisition manager which was straightforward. Then a second 30 minutes interview with the hiring manager. More questions about my background and an overview of the company given.

      Interview questions [1]

      Question 1

      What are you looking for your next role? How comfortable are you with remote working?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Suzano
      4.3★Compensation and benefits
      avatar
      Medizinische Universität Wien
      3.5★Compensation and benefits
      avatar
      Universität Innsbruck
      3.6★Compensation and benefits
      avatar
      Wirtschaftsuniversität Wien
      3.8★Compensation and benefits