I applied in-person. The process took 2 days. I interviewed at HMSHost (Somerset, PA) in Apr 2011
Interview
The interview is very laid back and casual. It was a one on one process. They held it in the dining room of one of the restaurants. Its a very entry level job site, so breathe easy, you basically would have to have too many visual tatoos, piercings, or not pass a drug test to not get hired.
Easy and quick, was more of an orientation than an interview. Went over all the necessary information and kept it brief. I would have appreciated more conversation vs just a quick sit down and it's done though.
Interview questions [1]
Question 1
What experiences I had that proved I was good at customer service
Please introduce yourself.
How many years customer service experience do you have?
How do you deal with a difficult customer?
Do you have any experience working in airports?
Any food service experience?
It went smooth but was waiting for awhile for the interviewer to come. But other than that it was quick and did not take all day like I thought it would go