I had an interview scheduled at HMP Manchester, which I booked for an 11:00 am slot. I received a confirmation email after booking, clearly stating the interview was at 11:00 am. Two days before the interview, I also received a reminder email confirming the same time. I arrived 20 minutes early - 10:40 am. I was told, “Are you aware you were supposed to be here at 10:20?”. I had not been informed of any earlier arrival time. I was then told the interview had been scheduled for 10:20 and that I had failed to attend. I showed the emails stating 11:00 am and was told the interviewers had already left and there were no remaining slots, so I was unable to complete the interview. I had travelled to Manchester specifically for this, incurring costs for transport and accommodation, had taken time off work, and spent time preparing — only to be turned away without any apology, explanation, or alternative arrangements.

Not as expected, very scenario and judgment focused. As well as ensuring you do have good situations in real life to contribute. They were very nice however. Was very nervous.